In this video, Master Groomer Melissa Verplank discusses the importance of remembering that clients have options. Thinking about this from your client’s perspective helps build your relationship. A dissatisfied customer might decide to DIY or call your competitor, or simply not have their dog professionally groomed. Each of these scenarios can affect your salon, and possibly the health and safety of the pet.
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In this video, Master Groomer Melissa Verplank talks about the importance of taking time for yourself to maintain and improve your performance. From focus to stress-reduction, she discusses six ways that time off the job makes you better on the job.
Certified Master Groomer Melissa Verplank discusses the power of 10 simple best business practices that will command client respect and build your business.
Want more business inspiration to fuel your grooming salon? Check out these articles. MelissaVerplank.com/blog/?s=tips+on+building+repeat+clients&submit=Search
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Want to train your staff to perform at the highest skill level? Check out Paragon’s Distance Education program for Grooming Salons. ParagonPetSchool.com/product/studio-enrollment-bundle/
In this video, Master Groomer and savvy entrepreneur Melissa Verplank discusses the importance of building a trusting relationship with your clientele as the foundation of a thriving salon.
Want more tips on increasing your client retention rate? Check out another article on this topic here.
Would you like to train new staff with Melissa’s curriculum? Check out Paragon’s Salon Distance Learning packages here.
Want access to hundreds of grooming business and technique videos for busy professionals? Visit Learn2GroomDogs.com